Hey Sarah. You're the one who is helping us get organized around here and we appreciate you. Let's get this Q&A organized.
Q: What do you do at RESTORE-Skills and in what circumstances would I come to you for something?
A. At RESTORE I’ll be helping both the Customer Success and Sales teams be more efficient in their day-to-day jobs. While CS Ops is a relatively new field, and every company is doing stuff a little differently, my focus will be to maintain ChurnZero, update HubSpot, and handle the billing & invoices of our clients.
Q: What led you to this career path?
A. I enjoy analyzing information and developing solutions for other people's problems. Originally, I wanted to be a lawyer, but after some thought I realized that developing solutions, while building relationships was the right thing for me.
Q: What energizes you at work?
A. Getting to do new things, such as creating new processes. Also, the ability for growth and collaboration with other people. I really enjoy working with people from different teams, and hearing different perspectives.
Q: What is your favorite thing to do when not at work?
A. Reading a book, going for a walk, watching documentaries, sleeping.
Q. If you could only eat one food item for the rest of your life, what would it be?
A. Cheesy bread.