Monthly Archives: November 2019

market your facility

RESTORE’s Marketing Benefit to Your Facility

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Welcome back to our series on boosting collaboration & enhancing your customer’s experience. In the first post of this series, we looked at the ways Activities Directors use RESTORE with long term patients. Our second post talked about the benefit of utilization by nursing and restorative teams! In the final post of this series, we’ll look at how Administrators and Marketing teams can use the RESTORE program to differentiate their center from competitors.

The challenge of drawing potential admissions to one facility over others is very real. For patients and their caregivers, an essential part of deciding on which SNF to choose is how it will make them feel. When potential patients and their families visit your center, what do they see? In a world where you have to compete for every admission, what will make your patients feel good? In other words, how can you differentiate care in the marketplace? I want to share a story from a recent visit to a Marquis Health Services facility that demonstrates the RESTORE difference in creating a better patient experience. Above all, it shows marketers the power of patient stories in differentiating your facility from others.

The RESTORE Difference

At a training with Arbor Ridge Healthcare and Rehabilitation Center before Thanksgiving, we met a long term patient named Helen. During her first session, Helen hit the WILD Jackpot, becoming the 3rd ever Jackpot Grand Prize winner in our RESTORE network! Helen deserved the win as she insisted on working on coordination and range of motion equally with her left arm despite arthritic challenges, and that’s when the magic pull happened! A huge smile came across her face as she celebrated her achievement. The excitement of her win, which includes an “I hit the Jackpot with RESTORE” t-shirt, created a buzz throughout the entire center, which had both patients, family members, and staff coming down to try their luck! 

market your facility

Marketing Potential 

This sweet story highlights the impact that fun, engaging, and meaningful activities have on your facility. To best market the difference in your facility, Administrators need to understand how to quickly demonstrate RESTORE as a featured technology. As long as you have an internet connection and a webcam supported device, you can quickly load RESTORE games. Certainly allowing you to show the impact both in and out of the therapy gym. Beyond the marketing potential of innovative therapeutic gamification, the smiles, laughter, and feelings of achievement that come from engagement are sure to resonate with visitors and future clients.

In conclusion, sharing success stories like Helen’s in your marketing materials will easily help your building stand out from others. I hope this post provides some tangible ways to market your facility. We are here to coordinate with marketing professionals! Share a favorite experience, patient progress story, or photo by emailing amanda@restoreksills.com. We can’t wait to hear from you! 

Follow  RESTOREskills on Facebook & LinkedIn for updates on our platform, new game announcements, testimonials, tips, and much much more! To schedule an obligation free demonstration of our on-demand therapy platform with our team, please contact us at info@restoreskills.com or call (330) 968-2879. We look forward to supporting your goals!

restorative nursing

Getting More from RESTORE: Supporting Restorative Nursing

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We’re back to discuss how nurses, caretakers, and family members can come together to support a patient’s recovery. We want to help teams connect as they advance patient goals, whether they’re in short term rehab, long term, community, or home care! In the first post of this series, we looked at the ways Activities Directors have put RESTORE to use with their long term patients. In this post, we’ll first talk about the benefit to nursing and restorative teams before finally covering tips for utilization!  

Restorative Nursing 

We’ve all heard the phrase, “If you don’t use it, you lose it.” Restorative services provide hope and independence to residents by working with them to improve functionality. RESTORE activities brings interactive, skill-based fun to your nursing tool kit! For patients, daily practice is critical. And practicing outside of the therapy gym will help to prevent functional decline. Using RESTORE in conjunction with traditional treatment is ideal because it allows the resident to focus on what they can do rather than what they can’t. Take Mrs. Vanessa Cummings, a resident at Elmhurst Rehabilitation and Healthcare Center, for example. Vanessa was experiencing pain in bilateral LE and had difficulty standing. But, after playing & standing for 5 minutes she said, “I know this serves a purpose, it helps me forget about the pain when I focus on the fun of the game.”

Put it Into Practice

To support the interdisciplinary collaboration between rehab and nursing services, patients no longer on therapy caseload can include RESTORE as part of a maintenance program. For example, a therapist can assign sessions to a care partner (nursing or restorative care) for supported play with the patient 2-3 times per week. Working on medication management with a patient? Play Pill Skill using hand over hand guidance to ensure your patient locates the correct medication bottle. Then help facilitate movement to appropriate pillbox location. The game allows players to practice this task repeatedly in a fun, positive environment. It also builds their confidence as they move onto replicating the task in real life. 

medication management for restorative nursing
Screenshot of the RESTORE game Pill Skill

I hope this post provides some tangible ways to use and implement RESTORE both in and out of the gym. If you’re a non-therapy professional, we want to hear from you! Share a favorite experience, patient progress story, or photo by emailing amanda@restoreksills.com. We can’t wait to hear from you! 

Follow RESTOREskills on Facebook & LinkedIn for updates on our platform, new game announcements, testimonials, tips, and much much more! To schedule an obligation free demonstration of our on-demand therapy platform with our team, please contact us at info@restoreskills.com or call (330) 968-2879. We look forward to supporting your goals!

group and concurrent therapy

Getting More from RESTORE: Collaborating with Activities

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From our work with our facility partners, we know that RESTORE can be a pathway for collaboration. Our mission is to help teams within facilities connect so that they can advance patient goals together! In this next series of blog posts, we’ll talk about how different departments can use RESTORE to create fun, engaging, and meaningful experiences in support of patient goals.

Activities & Recreation

Whether it’s a group outing or afternoon social, Activities brings a sense of community, joy, and excitement to residents, helping them get the most out of their day! They create meaningful experiences to keep residents engaged and healthy while providing valued support to other departments. Working in tandem with the therapy department, for example, to increase residents’ function and physical movement, elevate their mood, and decrease any adverse events like falls and readmission. 

One way buildings can get the most out of the RESTORE platform is to utilize games as a part of a group/community activity! For example, play our Thanksgiving-themed games during your building’s Thanksgiving celebration. Have fun laughing and reminiscing with your patients and their families about their favorite holiday stories, recipes, and traditions! Activities staff can then follow up with therapy if a specific patient/resident expresses interest for more frequent use of RESTORE. 

support patient goals

The RESTORE Difference 

As we heard from the New Eastwood Healthcare & Rehabilitation Center, residents of all levels love to engage with the platform. Their Activities team will often bring long term residents to visit the gym to play RESTORE games. For example, Tina played Jackpot, focusing on AROM, crossing midline, and functional reach. Every time she scored a jackpot, she yelled out her winnings, she was so excited! She told the OT in the gym that she wants to come down to the gym more often and play more games. Vicki, another long term resident in the group, said Ski Saga was her favorite, “it had me squatting and moving, but if I hit the hit the trees or bridges, the skier would make a noise!”  

Therapists at Crest Pointe Rehabilitation & Healthcare Center also take advantage of RESTORE! Recreation Director Barbara S. told us, “I’ve noticed how much fun our residents are having, and it’s a great resource for them to use coordination.” Jen C, the recreation assistant, told us that she usually worked evening in the sensory program and noticed that “the residents caught on quickly! When playing Jackpot, they remembered times in Atlantic City. So, we were not only exercising but playing and reminiscing too!” 

What Our Users Have to Say!

residents enjoy RESTORE with activities

 

“The RESTORE program has added a whole new level to our Activities Program. Residents who were not interested in anything else,
are participating & enjoying the games, & at the same time, they are receiving the valuable benefits of exercise. Residents are pairing up to do the group games, working as teams & socializing more.

We had one resident that had lost a loved one, and the RESTORE games helped her past her depression. As an Activities Director, I am excited to be able to employ this new technology, to bring enjoyment & increased quality of life to our Residents.”  – Erin McCorry, Director of Activities, Coral Harbor Rehabilitation & Healthcare Center

Put It Into Practice

These are the kind of experiences we want to help create, both in and out of the gym! I hope this post showed how RESTORE could be played by any therapist, Activities director, nurse, or family member supporting a player’s (patient) goals. If you’re a non-therapy professional who uses RESTORE, we want to hear from you! Share a favorite experience, patient progress story, or photo by emailing amanda@restoreksills.com. We can’t wait for our tribe to hear from you! 

Follow RESTOREskills on Facebook & LinkedIn for updates on our platform, new game announcements, testimonials, tips, and much much more! To schedule an obligation free demonstration of our on-demand therapy platform with our team, please contact us at info@restoreskills.com or call (330) 968-2879. We look forward to supporting your goals!

Thankful for more RESTORE!

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Beans, greens, potatoes, stuffing, pie…yum! We can’t wait to eat & celebrate with our families next week. Luckily, your players can start their festivities early with these Thanksgiving-themed games! Have fun with the following activities while you reminisce with your patients and families about their favorite holiday stories. They’ll be grateful you did!

Turkey Hunt 

What’s Thanksgiving without the turkey?! In this game, players aim the target at a turkey & dwell on shooting. After playing, a patient said, “I like that it makes you competitive with yourself, and it’s fun to compete with the other patients. I love it! It exercised my arms and mind while having fun!” Launch this game to work on bilateral coordination, accuracy, and range of motion. After all this turkey, you might need a nap!

Fall Feast

It’s time to set the table for your big family dinner! Control the pilgrim by moving side to side to catch the fall feast items shown (listed from bottom to top) while avoiding the incorrect items. When playing this game, a speech therapist in the Marquis network said: “This is great for working memory!” You’ll have your plate full with options, like playing with a controller attached to the hand, head, chest, or finger. Be sure to adjust the range of motion based on the amount of movement desired for your player.

Throwing a Thanksgiving meal for your residents and looking to add some fun?!  These games will have them laughing, reminiscing, and returning for seconds. Log in today to satisfy your appetite! 🍽🦃

Follow  RESTOREskills on Facebook & LinkedIn for updates on our platform, new game announcements, testimonials, tips, and much much more! To have your story featured on our blog, please contact our social media manager via email amanda@restoreskills.com or call (330) 968-2879. We look forward to supporting your goals

fun group therapy

Can You Participate in 2 Group Sessions at the Same Time?

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To wrap up this series of posts, I’m happy to share one more joyful moment from my trip to our MA facilities last month. If you have yet to read my other posts about great customer experiences, you can find them here, but now I am thrilled to share a fun group therapy story with you.

Meeting Diane

This time, we’re back to Cedar View Rehab! On this day, the therapy team had every patient participate in some epic group play. Here I met Diane, RESTORE’s #1 fan, who blew me away when she participated in two group sessions back-to-back! It was truly a delight to see her so eager to engage.

For their group session, the therapists split people into two playing groups. Each station was set up to play Ski Saga where players worked on weight shifting, trunk rotation, squatting, strengthening, and standing tolerance. It was great to see the variety of exercises and controllers used to enhance the session. The whole room was full of excitement players took turns “skiing” to reach their therapy goals.

The RESTORE Difference

In her first session, Diane used a dowel rod to work on standing trunk rotation and upper extremity strengthening. Still energized after soaring through her first session, she joined my group where she practiced weight-shifting, squatting, and balance. Even when a therapist told Diane, “you can take a break and sit down if you’d like” she continued to play, pushing herself to complete each task. 

When she finally agreed to take a break, I showed Diane her playing time.  The smile on her face was undeniable when she realized she played for over 20 minutes! “I feel great,” she said, “I was having so much fun, I didn’t even realize I was playing so long!” The room buzzed with happiness from the fun and everyone seemed to have a better day because of it.

Do you have any fun stories from a RESTORE group play session? Tell me about it by sending an email with your story and a few of your favorite pictures. We can’t wait to share the smiles from all our users! 

Follow  RESTOREskills on Facebook & LinkedIn for updates on our platform, new game announcements, testimonials, tips, and much much more! To schedule an obligation free demonstration of our on-demand therapy platform with our team, please contact us at info@restoreskills.com or call (330) 968-2879. We look forward to supporting your goals!

 

increasing patient independence

“I’ve got this, I don’t need help!”

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Thank you for following these posts as I share another happy moment from my trip to our MA Marquis facilities. If you haven’t had the chance to read my first blog post about Maria or the second post about Joe, you can find them here. But now, I am thrilled to share Madeline’s story about patient independence!

Meeting Madeline

Elmhurst Rehab was the first facility I visited during my trip, talk about a perfect way to begin the week. Their therapy team was so excited to get started, and that energy spread to everyone who played that afternoon. During our session, one of the OTs brought in a patient “who was already in love” with RESTORE. Now, if I had one word to describe Madeline, it would be fierce! As she told us, this wasn’t her first time playing, and she was ready to show off! 

The RESTORE Difference

During her session, Madeline worked on a targeted range of motion and strengthening her upper extremities. I was very impressed when she picked one of the toughest games, Ancient Temple, for her session. Now, I’ve played this game myself, and I can tell you that after a few minutes, your shoulders and arms will feel the burn! But with each level, Madeline kept climbing higher and higher. Even when met with a challenge, she pushed through until the level was complete. Having fun helped her independence and pushed her to play unassisted. Even when our Clinical Director, Ian, tried to guide her with a task, Madeline said, “I’ve got this, I don’t need help”!

With all it’s levels, Ancient Temple is a game that can last for over 12 minutes! And Madeline, being the independent person she is, reached the final one! What was even more incredible was the fact that this was only one of the games she played that afternoon. I was amazed by Madeline’s efforts and loved getting to know her fierce personality.

Do you have any stories about RESTORE helping with patient independence? Tell me about it by sending me an email. We want to share your smiles, tips, and ideas with all our users.  

Follow  RESTOREskills on Facebook & LinkedIn for updates on our platform, new game announcements, testimonials, tips, and much much more! To schedule an obligation free demonstration of our on-demand therapy platform with our team, please contact us at info@restoreskills.com or call (330) 968-2879. We look forward to supporting your goals!

patients encourage each other for a better day

Patients Encourage Each Other for a Better Day!

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Here is another happy moment from my trip to our MA facilities last month. If you haven’t had the chance to read my first blog post about Maria’s great therapy experience, you can find it here. But now, I am thrilled to share a story about Joe encouraging his fellow patients that is sure to bring a smile to your face.

Getting to Know Joe

Joe was the very first patient to stop in the gym at River Terrace the morning of our visit. I love meeting patients like Joe, he was open-minded and jumped at the chance to try something new during his therapy session! When finding the right game, Joe mentioned that he had never skied, so we checked that off his bucket list by loading Ski Saga.

While practicing, Joe used various controllers and played four different games to work on weight-shifting, balance, and stepping up & down. He told us that he couldn’t wait to tell his grandson that he went skiing in therapy! After his session was over, Joe left the gym with a big grin on his face. Lucky for us, that wasn’t the last time we would see him during our visit. 

The RESTORE Difference

Just twenty minutes after leaving the therapy gym, Joe was back! At that point, a few other patients had joined our group. “Can I come back and watch you play?” he asked, “this is better than being in my room.” It was fantastic! His positive and upbeat attitude was the key to all of us having a better day.  

The entire time Joe was there to encourage patients as they worked on their own skills. He watched as they played, cheering them on, and making conversation with everyone in the room! It was incredible to see everyone laugh, play, and learn more about each other.  

Do you have a patient story like Joe’s? We’d love to hear about the difference RESTORE games make in your daily treatment! 

Follow  RESTOREskills on Facebook & LinkedIn for updates on our platform, new game announcements, testimonials, tips, and much much more! To schedule an obligation free demonstration of our on-demand therapy platform with our team, please contact us at info@restoreskills.com or call (330) 968-2879. We look forward to supporting your goals!

WOmna plays online therapy games with therapist

Therapy that Patients Love to Tell Their Families About!

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Last month, I visited several of our facilities in the Marquis Health Services network. It was amazing to see how happy patients in therapy are when practicing with RESTORE!  I was so thrilled to see patient’s smiles, laughter, and sense of achievement in “real life” and not only over the phone or by reading testimonials. These moments remind me of why I love my job and I want to share my amazing experience with you over the next few blog posts.

Meeting Maria

During a visit to Cedar View Rehab, I was thrilled to meet Maria who was recovering from knee surgery and recently began working on standing tolerance in her therapy sessions. Maria was eager to play, even though she “wasn’t sure what to do” at first. Well, as it turns out, she was born natural when it comes to RESTORE.  Using her walker and guided by a therapist, Maria worked on standing tolerance, balance, weight shifting, and squatting. It was amazing to see how incredibly determined she was throughout her session. Even when she felt pain or discomfort, she pushed herself to reach the next goal! 

The RESTORE Difference

When she finished playing, a huge smile spread across Maria’s face. She couldn’t believe she engaged with the game for over 7 minutes! The energy from her RESTORE session carried over into her other treatment, still smiling as she talked to others in the group about the games. As I was leaving, Maria even introduced me to her son who came to visit! It was a wonderful morning and it felt great to be part of her good day.

My visit to Cedar View was special because it showed me the immediate impact of RESTORE. I saw the difference once therapists pushed past their comfort zone to embrace an innovative tool. I saw her pride when Maria pushed herself to stand and exercise longer than she thought she could. And I got to see her share that moment with her son. It was truly incredible to see how happy patients in therapy were when practicing with RESTORE!

Now that I’ve shared Maria's story, I wanna hear yours! Send me an email of your own experience, we’d love to hear how RESTORE is helping you have a better day. 

Follow  RESTOREskills on Facebook & LinkedIn for updates on our platform, new game announcements, testimonials, tips, and much much more! To schedule an obligation free demonstration of our on-demand therapy platform with our team, please contact us at info@restoreskills.com or call (330) 968-2879. We look forward to supporting your goals!